Privacy Policy

Last updated: March 15, 2024

Introduction

SpaceWise Games BR ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, and engage with our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

This Privacy Policy complies with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD) and other applicable privacy regulations.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Subscribe to our newsletter or marketing communications
  • Contact us through our website, email, or phone
  • Use our space scanner tool or other interactive features
  • Purchase our premium services or subscriptions
  • Participate in surveys, contests, or promotional activities
  • Submit feedback, reviews, or user-generated content
  • Apply for employment or partnership opportunities
  • Attend our events or webinars

Device and Usage Information

We automatically collect certain information when you visit our website or use our services, including:

  • Device storage information and available space (when using our scanner tool)
  • Installed applications and their storage usage (with your consent)
  • Device type, model, operating system, and version
  • Browser type, version, and language preferences
  • IP address and approximate geographic location
  • Pages visited, time spent on our website, and navigation patterns
  • Referring website addresses and search terms used
  • Date and time of access and usage patterns
  • Network connection type and mobile carrier information
  • Crash reports and performance data
  • Interaction with our content and advertisements

Information from Third Parties

We may receive information about you from third-party sources, including:

  • Social media platforms (if you choose to connect your accounts)
  • Analytics and advertising partners
  • Game developers and publishers we work with
  • Public databases and data aggregators
  • Business partners and affiliates

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

  • Providing, maintaining, and improving our services and user experience
  • Personalizing your experience and delivering customized game recommendations
  • Processing transactions, managing subscriptions, and handling billing
  • Communicating with you about our services, updates, and promotional offers
  • Providing customer support and responding to your inquiries
  • Analyzing usage patterns and trends to improve our platform
  • Conducting research and development for new features and services
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations and regulatory requirements
  • Protecting against fraud, abuse, and unauthorized access
  • Enforcing our terms of service and other agreements
  • Creating aggregated and anonymized data for business insights

Legal Basis for Processing

Under the LGPD and other applicable laws, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for specific processing activities
  • Contract Performance: To fulfill our contractual obligations to you
  • Legitimate Interest: For our legitimate business interests, provided they don't override your rights
  • Legal Obligation: To comply with applicable laws and regulations
  • Vital Interest: To protect your vital interests or those of others
  • Public Interest: For tasks carried out in the public interest

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Cloud hosting and data storage providers
  • Payment processors and financial institutions
  • Analytics and marketing platforms
  • Customer support and communication tools
  • Security and fraud prevention services

Legal Requirements and Protection

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes, such as court orders or subpoenas
  • Requests from government authorities or law enforcement
  • Situations involving potential threats to public safety
  • Investigations of suspected illegal activities
  • Protection of our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate safeguards.

Data Security

We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices
  • Incident response procedures and breach notification protocols
  • Regular backups and disaster recovery planning
  • Compliance with recognized security frameworks and standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights Under LGPD

Under Brazilian data protection laws (LGPD), you have the following rights regarding your personal information:

  • Right to Access: Request information about your personal data processing
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request deletion of your personal information under certain circumstances
  • Right to Portability: Request transfer of your data to another service provider
  • Right to Object: Object to the processing of your information for certain purposes
  • Right to Restrict Processing: Request limitation of processing under specific conditions
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent
  • Right to Information: Receive clear information about data processing activities
  • Right to Review: Request review of automated decision-making processes

To exercise these rights, please contact us at contato@dravenfield.com. We will respond to your request within the timeframes required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • Legitimate business needs and interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Brazil. When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the Brazilian National Data Protection Authority
  • Standard contractual clauses approved by relevant authorities
  • Binding corporate rules for intra-group transfers
  • Certification schemes and codes of conduct

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and collect information about your usage patterns. For detailed information about our use of cookies, including how to manage your preferences, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and 18 years of age, we require parental or guardian consent before collecting personal information, in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

Alameda das Cajazeiras, 248 - Caminho das Árvores, Salvador - BA, 41820-470, Brazil

Data Protection Officer

dpo@dravenfield.com

We will respond to your inquiries within 30 days or as required by applicable law.